Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.
General
What types of books do you sell?
We specialise in romance books including contemporary, romatasy and dark romance. You can view all of our collections here.
Can I order a books that are out of stock?
If a book is out of stock, you can sign up to restock notifications to be notified when the book of your choice is back in stock.
Do you provide recommendations for books?
Yes, we’re happy to help! Contact us or explore our social media pages at @inkboundpagesuk for book recs.
Shipping
When will my order be shipped?
All orders will be shipped within 1-2 days. You will receive an email notification once your order has been shipped.
How much does shipping cost?
Standard Delivery - £3.99 (free UK delivery over £50)
Do you ship to Northern Ireland, the Isle of Wight and other UK Islands?
Yes, we ship to Northern Ireland, the Isle of Wight, and other UK islands.
Do you ship internationally?
Unfortunately, we do not currently ship internationally; however, it is a service we are considering offering in the foreseeable future.
Delivery
How long does it take for my order to arrive?
Standard Delivery - 3 to 5 business days
*Please note that delivery times may vary depending on the courier and any unforeseen delays like weather or public holidays.*
Can I change my delivery address?
Once an order has been placed, you will be unable to change your delivery address. We recommend double-checking the delivery address before placing your order.
What should I do if my order doesn't arrive?
If your order hasn't arrived within the estimated time frame, please contact our customer service team using the email at info@inkboundpages.co.uk
Returns & Refunds
What is your returns policy?
We accept returns for unused and undamaged books within 30 days of purchase. For more details, visit our Returns & Refunds page.
How long does it take my refund to be processed?
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process refund. If more than 15 business days have passed since we’ve approved your return, please contact us at info@inkboundpages.co.uk.
Payments & Discounts
What payment methods do you accept?
We accept major credit/debit cards, PayPal, Apple Pay & Google Pay, and other secure payment options listed at checkout.
Do you offer discounts for first-time buyers?
Yes! Sign up to our newsletter in the footer below to receive 10% off your first order.
